Privacy Policy

Effective Date: September 21, 2026

Truax Law Group (“Truax Law Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, truaxlawgroup.com, and through our communications with you (including phone calls, email, and text messaging), how we use that information, and the choices you have.

By using our website or communicating with us, you agree to the practices described in this Privacy Policy.

Who We Are

Truax Law Group is a law firm located at 36718 Detroit Road, Avon, Ohio 44011, serving clients throughout Northeast Ohio and the State of Ohio. You can reach us at (440) 534-6733.

Information We Collect

We collect information in the following ways:

  • Information you provide directly. When you contact us by phone, email, or text message, or submit a form on our website, we may collect your name, email address, phone number, mailing address, and any other information you choose to share, including details about your legal matter.
  • Information collected automatically. When you visit our website, we and our service providers may automatically collect certain technical information, such as your IP address, browser type, device type, pages visited, and the date and time of your visit, through cookies and similar technologies.
  • Communication records. We may retain records of our communications with you, including emails, voicemails, and text messages, through our business phone and messaging systems.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and communicate with you about your legal matter or potential representation;
  • Schedule appointments and send appointment-related communications, including text message reminders and updates where you have consented to receive them;
  • Provide, operate, and improve our website and services;
  • Maintain our business records and comply with our legal and professional obligations;
  • Protect the security of our website, systems, and communications.

We do not use your personal information for automated decision-making, and we do not sell your personal information to anyone.

SMS/Text Messaging Program

Truax Law Group offers text messaging as a convenient way to communicate with clients and prospective clients about their inquiries, appointments, and legal matters.

  • Consent. You will only receive text messages from us if you have provided your prior express consent — for example, by providing your mobile phone number and agreeing to receive text messages when contacting our office or submitting a form on our website. Consent to receive text messages is not a condition of retaining our services.
  • Message frequency. Message frequency varies depending on your communications with our office.
  • Message and data rates. Message and data rates may apply. Please contact your wireless carrier with questions about your plan.
  • Opting out. You may opt out of receiving text messages from us at any time. If you wish to be removed from receiving future text communications, you can opt out by texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message you receive from us. After opting out, you will receive a final message confirming that you have been unsubscribed, and no further messages will be sent unless you re-subscribe by replying START.
  • Help. For assistance, reply HELP to any message, call us at (440) 534-6733, or contact us through our website.

How We Share Information

We do not sell, rent, or trade your personal information. We may share personal information only in the following limited circumstances:

  • Service providers. With trusted vendors who perform services on our behalf and are essential to our business operations, such as website hosting, telephone and text messaging services, and email providers. These providers are only permitted to use your information to perform services for us.
  • Legal and professional obligations. When required by law, court order, or other legal process, or as necessary to comply with our professional and ethical obligations as attorneys.
  • Protection of rights. As necessary to protect the rights, property, or safety of Truax Law Group, our clients, or others.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Analytics

Our website may use cookies and similar technologies to help the site function properly and to understand how visitors use our site so we can improve it. You can control or disable cookies through your browser settings; some features of the website may not function properly if cookies are disabled.

Comments and Embedded Content

If you leave a comment on our website, we collect the information shown in the comments form along with your IP address and browser user agent string to help with spam detection. Comments may be checked through an automated spam detection service. If you opt in, your name, email address, and website may be saved in cookies for your convenience so you do not have to re-enter your details when leaving another comment.

Pages and articles on our website may include embedded content from other websites (such as videos, images, or maps). Embedded content behaves as if you visited the other website directly, and those websites may collect data about you, use cookies, and monitor your interaction with the embedded content. We encourage you to review the privacy policies of those websites.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to maintain our business and client records, and to comply with our legal and professional obligations, after which it is deleted or anonymized in accordance with our record retention practices.

Your Choices

  • You may opt out of text messages at any time as described in the SMS/Text Messaging Program section above.
  • You may request that we update or correct your contact information by calling us at (440) 534-6733 or contacting us through our website.
  • You may disable cookies through your browser settings.

Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

No Attorney-Client Relationship

Submitting information through our website or communicating with us by phone, email, or text message does not, by itself, create an attorney-client relationship. Please do not send confidential or time-sensitive information until an attorney-client relationship has been established.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of our website or communications with us after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Truax Law Group
36718 Detroit Road
Avon, OH 44011
Phone: (440) 534-6733
Fax: (440) 534-6729
Website: truaxlawgroup.com